Pocket Option Freezes Withdrawal After KYC Verification, Allegedly Withholds Funds

Trading forex online comes with its own set of risks, especially with the rise in online scams and fraud. If you trade, you might want to think twice before choosing the right platform, which is reliable and transparent, as there are a lot of bad actors trying to steal the hard-earned money of traders.

How a Trader Fell Into the Trap

To be sure, a recent case related to Pocket Option has again raised serious concerns. A user who earned a decent sum trading on the platform was robbed off as the platform blocked him for absurd reasons.

In a complaint to WikiFX recently, the victim said that they deposited just $31 and earned $3,800 USDT, but then they found themselves in a frustrating situation when they tried to withdraw $3,765.96 USDT.

“I deposited $31 and won $3,800 USDT. After verifying my account and passing KYC, Pocket Option froze my withdrawal of $3,765.96 USDT. They are now withholding my funds and citing a previously reported duplicate account, which was created by mistake and closed by my request,” the user said.

Despite providing all the required documents and fully passing the verification process, the withdrawal remains blocked. “I provided all documents, completed verification, and never violated their terms in bad faith. This is clear fund withholding, and I am requesting WikiFX to investigate and warn others,” the victim added.

This is one of the preferred ways brokers use to hold the funds of users without giving any further clarification. Such tactics, however, raise concerns about how they operate and take advantage of the trust of traders.

WikiFX Review

Upon receiving the complaint, the WikiFX team started investigating the matter. But the results werent encouraging.

The broker has a low score of just 1.55 out of 10, a red flag for any potential investors. On top of that, the platform is operated by Infinite Trade LLC, a company that lacks valid regulation, which only adds to the suspicions surrounding its operations.

This case followed a common tactic used by unregulated brokers, which is to simply hold onto users' funds without clear justification.

SCAMMED? Complaint on WIKIFX! Step-By-Step Guide

1. Download WikiFX or go to its website.

2. Log in.

3. Browse the home page.

4. On the right-hand, EXPOSURE appears

5. Click on EXPOSURE.

6. Go to the latest exposure.

7. Scroll to the bottom

8. At the end, you'll see the option to file your complaint.

9. There, you can search your broker if you want to file a complaint against

10. You can mention your broker

11. Add a Title related to your scam

12. Write a paragraph about your incident and provide proof

13. Click Release to complete the process

BE VIGILANT

Remember to be vigilant in the FX market due to the increasing number of scammers targeting unsuspecting traders. Fraudulent brokers, fake investment schemes, and social media “gurus” often promise unrealistic returns to lure people into scams. Always verify the legitimacy of any platform or individual before investing, and be cautious of unsolicited messages or offers that seem too good to be true. Use regulated brokers, do your research, and never share personal or financial information with unverified sources. Scammers prey on greed and inexperience, so staying alert and informed is your best defense. Protect your funds—stay smart, skeptical, and safe.

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